SmartCare UrgentCare Opens in Springfield: Private Emergency Care, minus the wait

For Springfield residents, the healthcare choice has traditionally been binary: wait days for a GP appointment, or wait hours in a public hospital Emergency Department.

But when you have a broken bone, a deep cut, or worrying pain, neither of those options is ideal. You need answers, and you need them now.

SmartCare UrgentCare is proud to announce that we have opened our doors in Springfield. We are introducing a new standard of healthcare to South-West Brisbane, providing access to Emergency Specialists in a private, calm setting, with minimal wait times.

Here is what you need to know about your new local urgent care service.

1. We Are Emergency Specialists (Not a GP Clinic)

The biggest difference between SmartCare and a standard medical centre is the level of expertise available to you.

Our clinic is staffed by Emergency Medicine Specialists (FACEMs). These are the same senior doctors who lead teams in major hospital emergency departments.

Because our team has this advanced level of training, we can manage higher-acuity conditions than a GP. We don’t just refer you on; we treat you right here, right now.

2. Private Care with Zero "Bill Shock"

Many patients hesitate to use private emergency departments because of the cost. The fear of walking out with an unexpected $1,000 bill is real.

We believe premium care should come with transparent pricing.

• The SmartCare Fee: We charge a simple, all-inclusive facility fee of $295.
• What You Get: This covers your consultation with a specialist, nursing care, and treatment room access.
• Bulk Billed Diagnostics: Crucially, if you need X-rays or blood tests while you are with us, these are Bulk Billed.

You are paying for speed, comfort, and expert peace of mind—without the hidden costs.

3. What We Treat (It’s More Than You Think)

While we are happy to see minor ailments, our facility is designed for significant injuries and illnesses that require immediate attention.

Our Core Focus Areas Include:

• The Fracture Clinic: We have on-site X-ray facilities. We can diagnose broken bones, apply plaster casts, and manage dislocations immediately.
• Chest Pain & Heart Issues: We assess low-risk chest pain, palpitations, and arrhythmias (irregular heartbeats) using hospital-grade monitoring.
• Lacerations & Trauma: From kitchen accidents to workshop injuries, we perform suturing (stitches), treat burns, and manage soft tissue injuries.
• Foreign Body Removal: Safe removal of objects from eyes, ears, nose, or skin.
• Infections: Treatment for abscesses, cellulitis, and painful UTIs.

4. Skip the Queue

The public hospital system is under immense pressure. By choosing SmartCare for your urgent (but non-life-threatening) needs, you are choosing to skip the queue.

We are open 7 days a week, from 10am to 8pm. You do not need an appointment. You can simply walk in, and our team will focus on assessing and treating you promptly so you can get back to the comfort of your own home.

When to Call 000

SmartCare is designed to bridge the gap between GPs and the ER. However, we are not a substitute for the Emergency Department in critical, life-threatening situations.

Please call Triple Zero (000) or go to the nearest Hospital ED for:

• Severe, crushing chest pain (suspected heart attack).
• Signs of stroke (face drooping, arm weakness, speech difficulty).
• Major head trauma or loss of consciousness.
• Severe breathing difficulties.
• Uncontrolled bleeding.

For everything else, if you are in pain, worried, or need a specialist today, SmartCare Springfield is here for you.

Visit us today. No referral needed. No appointment needed. Premium care when you need it most.

Location: Shop 8, 95 Southern Cross Cct, Springfield Central, QLD

Open: 10am – 8pm, 7 Days

Medical Disclaimer

This article is for general information and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and does not establish a doctor-patient relationship. All medical procedures carry risks, and outcomes vary between individuals. Always seek the advice of your GP, specialist, or another appropriately qualified health professional with any questions you may have regarding a medical condition or treatment. Where further or specialised care is required, your treating practitioner can provide an appropriate referral.