Injured at Work?
A workplace injury can be painful, limit movement and impact your ability to work. Visit SmartCare UrgentCare for Emergency Specialist assessment, diagnostics, treatment and the right documentation. No upfront fee, simply walk in. No appointment, or referral needed.
Want to be seen today?
- Opening hours
- 10am — 8pm | 7 Days
- Appointments
- Walk In
- Referral
- Not Required
- Address
- Shop 8, 95 Southern Cross Cct, Springfield Central QLD 4300
Avoid Emergency if it’s not an emergency
Emergency Specialist-Led Care
Assessment and treatment for urgent, non-life-threatening workplace injuries by an Emergency Specialist-led team.
On-site Imaging and Pathology
X-ray, CT, ultrasound and pathology can be arranged on site if required during your assessment, and diagnostics bulk billed for eligible Medicare card holders.
WorkCover Documentation Support
Medical certificates, clinical notes and referral information is provided to support your WorkCover claim. Our team is experienced in liaising with WorkCover.
When to Head to SmartCare UrgentCare
Workplace injuries can happen suddenly or develop over hours or days. SmartCare UrgentCare can assess urgent, non-life-threatening work-related injuries like:
- Pain, swelling or reduced movement after an incident at work
- Sprains or strains
- Cuts, wounds or lacerations
- Minor burns or scalds
- Back, neck or shoulder pain
- Suspected fractures
- Joint swelling, bruising or discomfort
- Eye irritation or a possible foreign body
- Exposure incidents
- Pain that is not improving with rest or simple medication
- Symptoms that develop after lifting, twisting, slipping, falling or repetitive movement
Call 000 for all life-threatening emergencies
What you can do now
Report the injury
Tell your employer or supervisor what happened as soon as possible and follow your workplace reporting process.
Start documenting
Write down when the injury happened, how it occurred, what symptoms you have, and if pain, swelling, movement or function is getting worse.
Walk in today
If your workplace injury needs assessment, treatment advice, imaging or WorkCover documentation, head to SmartCare UrgentCare in Springfield Central.
Call Or Walk In Today
At our Springfield Urgent Care Clinic
Assessment, treatment and documentation in one visit
A workplace injury can affect more than pain. It can disrupt your shift, your income, your ability to drive, lift, stand, walk and home or family life.
If your injury also needs ongoing care, your clinician can guide next steps for GP follow-up, physiotherapy, specialist referral or follow-up imaging where clinically required.
Frequently Asked Questions
Yes. Initial medical certificates and clinical notes can be provided after assessment to support your WorkCover claim.
Yes. X-ray, CT, ultrasound and pathology are available on site if required during your assessment. Diagnostics are bulk billed for eligible Medicare card holders.
Yes. Your SmartCare Urgentcare team may recommend GP review, physiotherapy, or provide specialist referral or follow-up imaging where clinically required.
There are no upfront fees and consultations and treatments are $0 for eligible WorkCover claims. On-site diagnostics are bulk billed for eligible Medicare card holders if required during assessment.
Go directly to Emergency or call 000 for major trauma, severe bleeding, severe burns, chest pain, collapse, poisoning, numbness, paralysis or symptoms that feel unsafe.
When to go directly to the Emergency Department
Go directly to your nearest Emergency Department or call 000 if you have:
- Major trauma or high-impact injury
- Severe or uncontrollable bleeding
- Chest pain or difficulty breathing
- Collapse, fainting or confusiones here
- Poisoning or chemical exposure
- Severe burns or burns to the face, hands, genitals or airway
- A crush injury
- Numbness, paralysis or sudden weakness
- A limb that is cold, pale, blue or numb
- Bone visible through the skin or a visibly deformed limb
Fully Equipped Urgent Care
Pathology
CT
X-Ray
Ultrasound
Fracture Clinic
Nursing
On-site Treatment
Wound Care
Information for your arrival
Walk-ins are welcome, no appointment is necessary.
SmartCare UrgentCare
Shop 8, 95 Southern Cross Cct
Springfield Central QLD 4300
10:00am – 8:00pm / 7 days
1300 893 183